Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization which profoundly influences their willingness to learn and perform at work.

Employee engagement is essential to succeed in business, yet few organizations successfully define, measure or manage this leadership model. According to The Conference Board, fewer than half of U.S. workers are satisfied with their jobs*. Even more are disengaged. This 22 year low clearly shows that most organizations are not addressing the real drivers of engagement or improving them. Despite sincere efforts, positive employee engagement is regressing and employees are losing faith.

The Concept of Engagement

From a management perspective, engagement is the process of leading people by enabling them to want to do whatever is necessary to ensure the continuous high performance and success of the business. From the employees' perspective, engagement is their attitudinal and emotional state developed from experiences perceived to be controlled by management. These experiences or "drivers" determine engagement level. By managing these drivers to be positive experiences, leaders can stimulate an intrinsic desire for employees to consistently do their best work. Employee engagement management is an alternative to commanding and controlling [...]