What is Employee Engagement?

Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization which profoundly influences their willingness to learn and perform at work.

Employee engagement is essential to succeed in business, yet few organizations successfully define, measure or manage this leadership model. According to The Conference Board, fewer than half of U.S. workers are satisfied with their jobs*. Even more are disengaged. This 22 year low clearly shows that most organizations are not addressing the real drivers of engagement or improving them. Despite sincere efforts, positive employee engagement is regressing and employees are losing faith.

The Concept of Engagement

From a management perspective, engagement is the process of leading people by enabling them to want to do whatever is necessary to ensure the continuous high performance and success of the business. From the employees' perspective, engagement is their attitudinal and emotional state developed from experiences perceived to be controlled by management. These experiences or "drivers" determine engagement level. By managing these drivers to be positive experiences, leaders can stimulate an intrinsic desire for employees to consistently do their best work. Employee engagement management is an alternative to commanding and controlling [...]

Read More White Papers
Scarlett Surveys Chosen to conduct Railroad Medicare Provider Satisfaction Survey Research

Scarlett Surveys has been chosen by Palmetto GBA to conduct Railroad Medicare Provider Satisfaction Research. Scarlett has been conducting Medicare research since 1991 and is one of the pioneers in this type of research. This Provider Satisfaction Survey, called RMPSS, begins in September2011 and continues through January 2012. The survey is designed to collect quantifiable [...]

"Scarlett Surveys helped to design, deliver and analyze a series of AER™ employee surveys across our businesses; developed and delivered leadership training; and provided a range of management-consulting services. ...I can say with confidence that the resulting business-performance benefits were outstanding."
Global VP HR - Fortune 50 company
AER™ Employee Survey featured in The New HR Analytics by Dr. Jac Fitz-enz Read More
Topic Voices Replies Last Post
The 15 Drivers of Employee Engagement 3 3 147 days ago by hkvyas
Successfully Managing Engagement 2 2 194 days ago by kscarlett
CEO Success Formula 2 2 194 days ago by kscarlett