What is Employee Engagement?

Work-Force Science to the Rescue

Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization which profoundly influences their willingness to learn and perform at work.

Employee engagement is essential to succeed in business, yet few organizations successfully define, measure or manage this leadership model. According to The Conference Board, fewer than half of U.S. workers are satisfied with their jobs*. Even more are disengaged. This 22 year low clearly shows that most organizations are not addressing the real drivers of engagement or improving them. Despite sincere efforts, positive employee engagement is regressing and employees are losing faith.

The Concept of Engagement

From a management perspective, engagement is the process of leading people by enabling them to want to do whatever is necessary to ensure the continuous high performance and success of the business. From the employees' perspective, engagement is their attitudinal and emotional state developed from experiences perceived to be controlled by management. These experiences or "drivers" determine engagement level. By managing these drivers to be positive experiences, leaders can stimulate an intrinsic desire for employees to consistently do their best work. Employee engagement management is an alternative to commanding and controlling [...]

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Scarlett Surveys is approved as a United States Government Federal Contractor specializing in Mission Oriented Business Integrated Services

This designation enables government entities to access Scarlett’s unique AER™ Employee Engagement Survey and Human Resource Management System to professionally manage employee engagement. AER™ is the only complete engagement measurement and improvement system that measures the 15 Drivers of Employee Engagement identified by Dr. Frederick Herzberg and empirically validated by Scarlett Surveys over 15 million [...]

"The AER™ survey tool.. employee engagement 15 drivers model, is very clear. The dashboard presents meaningful data. AER™ has a robust data base for results and benchmarks."
- Program Manager,
US Department of the Treasury

AER™ Employee Survey featured in The New HR Analytics by Dr. Jac Fitz-enz Read More
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