| Topic: | The 15 Drivers of Employee Engagement |
What are the most influential drivers of engagement in your organization?
Employee engagement surveys that improve engagement
Scarlett Surveys is a privately held research and consulting company with over 48 years experience conducting quality AER™ employee engagement surveys based on 15 engagement drivers and 15 million surveyed and providing Management Consulting to thousands of companies worldwide. Our unique Associate Engagement Research (AER) employee survey and engagement leadership systems are proven to increase business performance. Scarlett clients include leading manufacturing, technology, transportation, Medicare contracting, healthcare and governmental organizations. Among our clients are Malcolm Baldridge and Shingo awardees and organizations that have earned Six Sigma and ISO certification.
Scarlett Surveys is both a pioneer and a leader in employee attitude and engagement survey research and innovative management consulting. Their work is featured in The New HR Analytics titled “Quality Employee Engagement Measurement” authored by Ken Scarlett published by The American Management Association.
Company History
Scarlett Surveys International was founded in Greenville, South Carolina in 1963 by the former head of Personnel for Milliken & Company, Ken Scarlett, Sr. Ken began his study and application of morale and employee survey research sciences in the early 1950s, in conjunction with study teams at The Conference Board, The American Society for Training and Development, and the Employee Attitude Research Group at the University of Chicago, while holding executive Personnel (HR) positions at Enka, Crown Cork & Seal, and Milliken.
Ken partnered with Dr. Frederick Herzberg, Dr. Robert Brown, and Dr. Lester F. Zerfoss to create an employee attitude survey instrument that described and predicted employee willingness to accomplish organizational objectives and group unity of effort (morale). These proprietary survey measurement principles and algorithms are the cornerstone of Scarlett Surveys’ uniqueness.
Ken Scarlett, Jr. joined Scarlett Surveys in 1984 and became President in 1992. His experience prior to entering the family business was US Army TRADOC, manufacturing management, and automotive marketing research. Ken has worked directly with top leadership at hundreds of companies to maximize employee engagement and return on human capital while maximizing business success. He has assisted clients in reorganizations, business realignments, strategic planning and execution, global expansions, pre-acquisition HC value analysis and maximizing employee economic contribution while improving the workplace. Ken has published many articles pertaining to employee engagement, morale measurement, and connection to productivity, talent defection, and continuous business success. He has over twenty-five years of extensive survey research and management consulting credentials.
Peter A.B. Smith has been working with Scarlett Surveys in Europe since the late 1990s until becoming an official licensee in 2008. Peter holds an undergraduate degree in Human Resource Management and an MBA from London Business School. He has a vast amount of senior management experience in global marketing, manufacturing, start-ups, and business expansions with Lucas, TRW, and Leoni Wiring, working directly with top leadership.
Scarlett Surveys’ global project directors are Lynne J. and Durley P. Both Lynne and Durley have ten years in multi-country survey management and all phases of employee survey research. Durley is fluent in Spanish and Lynne is proficient in Spanish and Portuguese.