Over 15 Million Surveyed!

Scarlett Surveys International is the world leader in employee engagement and customer satisfaction surveys. Our headquarters are located in Greenville, South Carolina.  We are known for practical, high-value, employee engagement survey and measurement products, as well as normative integrity, flexibility, quality of information provided, client loyalty, and client return-on-survey investment. We deliver scientific metrics to improve your business without conflict of interest. 

Scarlett Surveys International has provided highly effective customer and employee engagement survey systems to a broad range of industries for over 45 years. Our clients include leading manufacturing, transportation, Medicare contracting, and healthcare organizations throughout the world. We take great pride in meeting the diverse needs of the companies we serve – many of which have been recognized for Human Resource Management and Customer Service excellence.

Included among our clients are Malcolm Baldrige and Shingo award winners, QualServe participants, and organizations that have earned ISO and other industry certifications.    Back to Home Page

Company History

Scarlett Surveys International was founded in Greenville, South Carolina in 1963 by the former head of Personnel for Milliken & Company, Ken Scarlett, Sr. Ken began his study and application of morale and employee survey research sciences in the early 1950s, in conjunction with study teams at The Conference Board, The American Society for Training and Development, and the Employee Attitude Research Group at the University of Chicago, while holding executive Personnel (HR) positions at Enka, Crown Cork & Seal, and Milliken.

Ken Scarlett, Jr. became President of Scarlett Surveys in 1992. His experience prior to entering the family business was in automotive marketing research. Ken has published many articles pertaining to employee attitudes, engagement, and morale, and has worked directly with top leadership at hundreds of organizations to effectively turn employee research data into a competitive advantage. This experience makes us the most sought after employee satisfaction survey and customer satisfaction survey company in the market.

Scarlett Surveys International is The Survey Company®