 Over 15 Million Surveyed!
Scarlett Surveys International is the world leader in employee engagement and customer satisfaction surveys. Our headquarters are located in Greenville, South Carolina. We are known for practical, high-value, employee engagement survey and measurement products, as well as normative integrity, flexibility, quality of information provided, client loyalty, and client return-on-survey investment. We deliver scientific metrics to improve your business without conflict of interest.
Scarlett Surveys International has provided highly effective customer and employee engagement survey systems to a broad range of industries for over 45 years. Our clients include leading manufacturing, transportation, Medicare contracting, and healthcare organizations throughout the world. We take great pride in meeting the diverse needs of the companies we serve – many of which have been recognized for Human Resource Management and Customer Service excellence.
Included among our clients are Malcolm Baldrige and Shingo award winners, QualServe participants, and organizations that have earned ISO and other industry certifications. Back to Home Page
Company History
Scarlett Surveys International was founded in Greenville, South Carolina in 1963 by the former head of Personnel for Milliken & Company, Ken Scarlett, Sr. Ken began his study and application of morale and employee survey research sciences in the early 1950s, in conjunction with study teams at The Conference Board, The American Society for Training and Development, and the Employee Attitude Research Group at the University of Chicago, while holding executive Personnel (HR) positions at Enka, Crown Cork & Seal, and Milliken.
Ken Scarlett, Jr. joined Scarlett Surveys in 1984 and became President in 1992. His experience prior to entering the family business was manufacturing management and automotive marketing research. Ken has worked directly with top leadership at hundreds of companies to maximize employee engagement and return on human capital while maximizing business success through validated survey metrics. He has assisted clients in reorganizations, business realignments, strategic planning and execution, global expansions, pre-acquisition HC value analysis and maximizing employee economic contribution while improving the workplace. Ken has published many articles pertaining to employee engagement, morale measurement and productivity prediction to achieve continuous business success.
Peter A. B. Smith has been working with Scarlett Surveys in Europe since the late 1990's until becoming an official licensee in 2008. Peter holds an undergraduate degree in Human Resource Management and a MBA from London Business School. He has a vast amount of senior management experience in global marketing, manufacturing, start-ups, and business expansions with Lucas, TRW and Leoni Wiring - working directly with top leadership.
Scarlett Surveys International is The Survey Company®
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